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The New York IT Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At S I M Technology, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

What Our Clients Say

  • Amazing!
    Oneonta
    Directive

    Doing business with S I M Technology has been a pleasure.  Anthony Granata and team are a great bunch to work with!  They really know their stuff when it comes to eliminating annoying computer issues and making technology actually WORK for businesses.

Latest Blogs

Would You Rather: Maintain Your Technology, or Accomplish a Business Goal?

More businesses than ever before are leaning toward a third party managing their technology infrastructure, rather than investing the time and capital into doing so themselves. The tradeoff might seem a little strange at first--after all, why pay someone else to manage your IT when you can do it yourself? You’ll be blown away by the long-term cost savings that managed IT represents, particularly in regard to saving both time and resources that can be better spent on other parts of your organization, like operations.

Consider it like this: any time spent on managing your business’s technology, is time that you could be spending on your business’s operations.

Of course, the option of hiring an internal IT department is always there as well, but this can be a much bigger expense in the long run than simply going through a third-party managed service provider. If you have to pay multiple salaries, this expense can quickly outweigh paying a monthly operational fee that a managed service provider might offer. It’s an easy choice to make, but only if you’re willing to make it for the good of your business.

One of the common misconceptions of managed IT is that you’ll be giving up the control of your infrastructure to people that you don’t know. However, this simply isn’t true. Any good managed service provider, like the technicians at S I M Technology, wants to build a trusting relationship with the businesses they work with. This involves transparency at every turn. Only by cooperating and helping each other work toward a proactive technology strategy can any business make strides toward a better operational infrastructure.

Managed service providers offer a plethora of services that your organization can take advantage of. Included are the following:

  • Network security management
  • Email management
  • Hardware and software procurement
  • Remote maintenance and management
  • Backup and disaster recovery
  • Help desk support
  • And more!

If your business wants to take full advantage of its technology, reach out to S I M Technology at (845) 800-0778.

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ALERT: Massive Ransomware Attack is the Biggest Ever

Run your Windows Updates and be very skeptical about opening unsolicited emails. Failure to do so may result in a very dangerous strain of ransomware that could infect your entire network and spread to your clients, partners, and prospects.


Microsoft has even released patches for some older, unsupported versions of Windows to combat the threat that infected PCs all over the world over the weekend.

What’s Going On?
A ransomware worm variant dubbed ‘WannaCry’ struck critical systems all around the world. While the attack has been addressed by Microsoft and halted for the time being, the threat is far from over, especially for users who don’t keep their computers updated.

Discovered early in the morning hours of Friday, May 12, WannaCry spread at a startling rate, reaching victims in 11 countries within its first few hours, and over 45,000 attacks (spread through 99 countries) after a few more hours. By Monday, over 150 countries had been hit by this global cyberattack.

There’s No Specific Target
The victims included many companies that provide utilities, like telecommunications, electrical, and gas companies. Even more frightening, WannaCry caused serious trouble in England’s healthcare systems, leading to massive numbers of non-critical patients being sent home or turned away at hospital doors. Russia found that thousands of its interior ministry computers had been infected. In the United States, the ransomware managed to infect FedEx’s systems, and these are just the big highlights. Businesses everywhere went dark as a result of this attack.

However, WannaCry did not target businesses of any specific industry. This particular ransomware worm is a threat to essentially any PC, old and new.

WannaCry was first discovered by security company Malwarebytes, whose director of malware intelligence, Adam Kujawa, had a few choice words to describe the malware, “The spread is immense. I’ve never seen anything before like this. This is nuts.” This opinion was repeated by many others in the industry.

How Do I Prevent WannaCry?
WannaCry relies on a security vulnerability in Windows. Microsoft deployed a security patch on March 14, so it is critical that users run the update, especially before putting themselves at risk and opening unsolicited emails. Computers that are patched face a significantly smaller risk of getting the ransomware. Key words here; significantly smaller, as in not totally in the clear.

To run your Windows Updates in Windows 10, open up your Start Menu and type “updates” in the search box and choose Check for Updates - system settings from the results. A window titled Windows Update should appear. From there, click the Check for updates button. If it says your device is up to date, you have the latest update. If not, you’ll need to allow your PC to install them.

Evaluating your computer and network security would be a good step in the right direction, as well as educating employees on some basic best practices like not downloading and opening unsolicited attachments.

It’s also critical that your files are backed up securely. If ransomware infects your network, it makes your files inaccessible unless you pay the ransom which only feeds into the problem. Utilizing an offsite backup solution that can easily be restored is the only way to go.

I’m Updated, am I Still at Risk?
There is also the risk that WannaCry is still waiting on some systems that have not been used since the attack began, so this initial attack is still far from over. Any PC on your network that gets infected could infect the rest. Plus, even with the patch, a user could still accidentally download an infected file. It’s also possible that those behind WannaCry will devise a workaround to the patch. Therefore, you should always be mindful as you review your incoming email and do your best to protect your network with managed IT security solutions and backing up your files.

Events like these are why we always encourage timely updates to your systems. WannaCry depended on a vulnerability in Windows, and will continue to infect outdated, unpatched PCs to be effective, and so your first defense against it is to make sure yours has the most recent security patches from Microsoft.

As Microsoft's president and chief legal officer Brad Smith said, “The governments of the world should treat this attack as a wake-up call.”

What If I’ve Been Infected By WannaCry?
Contact us at (845) 800-0778 immediately. Under no circumstance should you attempt to pay the ransom.

If you haven’t been targeted, count your blessings. That said, it’s time to start thinking about having your IT managed and maintained to prevent issues like this. Contact S I M Technology at (845) 800-0778 and ask how we can help prevent business-crippling issues and security threats like WannaCry.

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Here’s Why Solid State Drives are Way Better Than Traditional Hard Disk Drives

What Makes a Hard Drive
It’s likely that a recently acquired hardware on your business’s infrastructure already has a solid state drive on board, but older technology will not likely have this option, and will require the purchase of an external drive. Still, don’t let anyone tell you that solid state isn’t worth investing in, as they provide great ways of skirting around the shortcomings of hard disk drives.

By nature, a hard disk drive is less stable than a solid state drive, primarily due to the way it’s built. Data is stored on magnetic disks that spin at extremely high speeds. Even though there are fail-safes built into the hard drives, failure is still inevitable with a device like this. You don’t want to put the future of your business at risk, as a data loss disaster is particularly hard to recover from. Still, doesn’t it seem strange that HDD is used so much more frequently than a SSD, even with the myriad of benefits of the later?

There is a very simple answer to this, and it’s that the price is right for hard disk storage compared to solid state drives. The cost per byte is lower for hard drives than it is for solid state, but it should be mentioned that the margin has shrunk in recent years. You can get several terabytes of storage in HDD for much less than SSD. According to Computer Hope, when purchased in bulk, storage is even cheaper, with drives storing over 500GB.

The Benefits of SSD
HDD is great for getting the most data storage in terms of price, but SSD beats hard disk storage in pretty much every other category. SSDs don’t rely on rapidly spinning hardware to store data, which means that they aren’t subject to the same wear and tear that a HDD experiences. Furthermore, since it’s flash memory, it has a much faster access time--up to 100 times faster, in fact. Plus, SSDs use less power and make less noise, creating less heat and lasting much longer.

We assure you that you’ll notice an immediate and long-term difference by switching from HDD to SSD. If your business needs assistance with technology management or consultation, reach out to us at (845) 800-0778.

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Latest Blog Entry

How much time does your business waste on managing its own technology services? This includes maintaining your email solution, upgrading and managing your desktop infrastructure, and keeping your network secure from both internal and external threats. We would understand if ...

Latest News

S I M Technology launches new website!

S I M Technology is proud to announce the launch of our new website at www.simtechny.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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