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The New York IT Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At S I M Technology, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

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What Our Clients Say

  • Amazing!
    Oneonta
    Directive

    Doing business with S I M Technology has been a pleasure.  Anthony Granata and team are a great bunch to work with!  They really know their stuff when it comes to eliminating annoying computer issues and making technology actually WORK for businesses.

Latest Blogs

Tech Term: Mobile Device Management

Mobile Device Management in a Nutshell
Mobile Device Management, or MDM, allows your employees to use their mobile devices for work purposes, but without the many risks associated with doing so. It does this by using encryption, giving an administrator control over who accesses what information based on pre-established roles and permissions. This basically gives your employees the freedom to use their devices for work purposes, minus the frustration that it causes for you. This keeps your data as secure as possible while maintaining employee freedoms. Businesses that have a Bring Your Own Device (BYOD) policy generally take advantage of MDM as part of it.

What MDM Allows
MDM allows for several benefits that are great for businesses looking to save money and keep their devices secure:

  • Cost Effectiveness: The fewer devices you have to purchase for your employees, the more you’ll save in procurement. If you go the route of BYOD, an MDM can alleviate some of your concerns regarding this.
  • Management Capabilities: MDM gives your business the ability to oversee the security of any employee device, even remotely. This can help to make sure that a device doesn’t bring a threat home to the network unknowingly. It also gives your administrators the ability to make sure work-related applications are installed and configured properly. Admins also have the power to block any distrust worthy apps or users, as well as remotely wipe any lost BYOD devices to keep them from being used to access company data.
  • Improved Compliance: Some industries have specific standards that must be met in order to avoid repercussions or comeuppance. MDM solutions are all about maintaining compliance with these standards. This gives businesses an advantage if they ever encounter a data breach.

To learn more about how S I M Technology can help you with MDM, reach out to us at (845) 208-0453.

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What You Need to Know About Technology Upgrades

We’ll show you why solutions eventually reach their EOL and how to handle this event when it arrives.

Why Do Services and Solutions Have an End-of-Life?
All good things must come to an end. For example, you probably can’t remember the last time you used an actual rotary phone (if ever), and there’s a very good reason we don’t carve messages in stone or drive horse-and-buggies around anymore--there are better, more efficient options for these solutions. While they may have been game-changing for the time they existed, there was always an effort to improve and innovate. This process continues for as long as people can dream of making better business decisions and improving their operations. After all, if there’s one thing that all businesses can agree on, it’s that faster and more efficient solutions are better than old, outdated ones.

Technology in general has improved substantially over the past several decades. Computers that used to fill up entire rooms are now dwarfed in power by the devices we carry with us in our pockets. Of course, this change was gradual and occurred over a rather long period of time. The same level of change can be seen in automobiles. The first automobile was built in 1885 by Karl Benz, but it took another 15 years to introduce a proper steering wheel and 24 years for the addition of a radio. 1958 saw the addition of the seatbelt, but it wasn’t until 1970 that it became a front-seat requirement. Considering just how far vehicles have come in this span of time--driving themselves, connecting to space radio services, and warning drivers if doors or seatbelts aren’t used properly--it’s quite easy to see just how out-of-date a revolutionary (at the time) vehicle like the one Benz produced is in today’s society. The same aspect can be applied to business technology.

How to Approach Your Business’ IT
You don’t always have to wait until the end-of-life event for your technology to upgrade it. We recommend taking the following steps for replacing your IT:

  • Evaluation: Take a look at your business’ IT from a big-picture perspective. How does your business want to make progress? Is your technology able to meet this progress? An inventory system for your technology helps considerably in this regard, and it can help you keep track of which upgrades are coming when.
  • Emphasis: Once you know where your business wants to be in the near future, you need to take micro-steps in the right direction. If the budget exists for this, then you need to consider which equipment should be prioritized, as well as whether or not you can afford them. Consider how many opportunities are being missed due to the upgrade not being done, as well as how close the system’s EOL is. There might even be a warranty on it that is preventing your business from reaching a specific goal.
  • Execution: Once you’ve figured out what your greatest needs are and how you can afford them, you’ll have to put your plans into motion. This might mean completing the upgrade process in its entirely or separating it into portions.

S I M Technology can help your business implement the right technology at the right time. To learn more, reach out to us at (845) 208-0453.

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Can You Stay Productive In the Face of Constant Distraction?

The Reality
The modern workplace is a shifting environment. If businesses don’t adapt to the changes, they could potentially be left behind by the times, or worse--subject to countless distractions that are a result of this shifting environment. Some of these issues are created by the employer through the use of open-office environments designed to reduce the costs of housing employees in the workplace. While this achieves the desired goal, the end result is often less productivity due to the constant distractions that plague the open office. Employees could find themselves more stressed out and less motivated--not the ideal situation for anyone working for your business.

Some might get the idea that this happens because the employees aren’t trained to thrive in such a busy workplace environment, as evidenced by a poll from Udemy in which 66 percent of respondents claimed so. If you feel your staff suffers from productivity issues, then you should look at the underlying causes of this. Asking them can help you see it from their perspective. You’ll see a lot of the same answers: too much noise, overcrowded office, and even too much technology that they don’t understand. As surprising as this might sound, it’s important to keep it in mind.

Staying Social
Even workers that enjoy working side-by-side with others are finding that there are still ample opportunities to be distracted. Employees have near-constant access to social accounts thanks to your business’ Wi-Fi connection, meaning that you’ll need a content filter and mobile device policy in place to limit how much your employees can access these time-wasting accounts. It’s likely that employees will, more likely than not, see this as a detriment to their personal agenda and not as a benefit to your business or their productivity. While social media can be helpful for marketing and other purposes, it can also lead to users compulsively checking their devices, cutting into productivity.

Distracted Staff
Even the smallest distraction can influence productivity for an extended period of time. Some users can take up to a half-hour or so to refocus on a task. Of course, even periods of time that are supposed to be in the workday for breaks, like lunchtime, can inadvertently create distractions; without them, however, productivity suffers even more. One example of a situation that an employee could consider a distraction is a staff meeting. While they are necessary, they themselves are often full of distractions, and pulling employees away from their work for distraction-filled meetings is sure to both frustrate and stress out your busier employees. If employees suffer from productivity breaks, they might overstress themselves into overproducing to compensate for the time lost. This leads to a lower quality of work performed as a whole. According to Udemy, 34 percent of workers found they like their jobs less when they are distracted, while 22 percent found that this also kept them from professional advancement.

Strategies for Improvement
To create a culture of productivity, you have to create what’s called a learning culture. Basically, you provide training to your employees on how to manage their distractions so they influence productivity as minimally as possible. If employees know how to deal with distractions, they will be more likely to avoid them throughout the workday, and therefore, be more productive. Some of the most common distractions can be addressed in the following manner:

  • Too much noise: If the office is a little too noisy for your liking, put on headphones. Even if you’re not listening to any music, it’s likely you’ll be distracted less, as people are generally more considerate about bothering others with headphones on.
  • Smartphone access: In recent years, the smartphone has become like your house keys; you don’t leave your house without it. The device is designed around you, and as such, it can be a considerable distraction. By turning off notifications and keeping your phone out of sight, you’ll be more likely to focus on what needs to be done.
  • Coworker interactions: While it’s important to develop a good rapport with your coworkers, too much chit-chat can be distracting. Be sure to develop strong signals that you can give them if you’d rather not have a conversation at any given moment.
  • Hunger: While the lunch break is certainly a thing, some people need a little extra boost to make it through the morning. If a productivity session is interrupted by your growling stomach, just munch on something small to get you through the next few hours.

If technology is getting in the way of your employees’ productivity, we have a solution for you. To find out more, give S I M Technology a call at (845) 208-0453.

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Latest Blog Entry

While smartphones and tablets can help businesses quite a bit, they can also be quite detrimental to their success. If you can get past the issues related to employees bringing their own devices to the workplace, then you’ll be able to save a considerable amount of time and ...

Latest News

S I M Technology launches new website!

S I M Technology is proud to announce the launch of our new website at www.simtechny.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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