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The New York IT Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At S I M Technology, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

What Our Clients Say

  • Amazing!
    Oneonta
    Directive

    Doing business with S I M Technology has been a pleasure.  Anthony Granata and team are a great bunch to work with!  They really know their stuff when it comes to eliminating annoying computer issues and making technology actually WORK for businesses.

Latest Blogs

Your Computer's Infected... What Do You Do Next?

But first, some terms may need to be clarified: virus and malware. In reality, a virus is just one of the many forms of malware, which also covers spyware, Trojans, adware, and many other varieties of computer threats. However, the term “antivirus” is so well-known due to some awareness-based marketing, software systems that protect against other forms of malware are still given this title.

Now that the terminology of virus/malware has been covered, it is important to know how to remove these threats from your system.

First, at bare minimum, you should call in an MSP, like S I M Technology, to oversee the process. Observation by a professional will help you to avoid making a mistake that only makes the situation worse. Better yet, you should entrust S I M Technology to handle the monitoring and maintenance of your systems, so they will take care of issues such as these. In fact, these issues can often be avoided in the first place.

S I M Technology will remotely access your PC and take the steps necessary to remove the malware. Removing temporary files will help the scan progress faster, and might even remove some hidden malware in the process. Once your systems have been scanned and the infected files have been cleaned out, your web browser and your operating system may need to be repaired or reinstalled. This is one reason that it is so important to keep a backup, so any local files won’t be lost with the OS reinstall.

Once your system is cleaned out and restored, S I M Technology will make sure that programs designed to protect against malware are installed. All of your programs should be kept up-to-date, in order to make sure they are as protected as possible against attack from viruses or other malwares. We can even provide enterprise-level antivirus that we will monitor for updates and maintain to ensure your business has optimal security.

It is also a good idea to change the passwords to any of your online accounts, as the malware may have recorded them. Once the infection has been removed, make sure your staff knows how to identify the risk factors that indicate when they may be infected.

Let us know how we can help protect your business against malware by calling (845) 800-0778.

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Tip of the Week: Lock Your Computer By Simply Walking Away With Dynamic Lock

If your computer has the Windows 10 Creators Update in place, you can connect your phone to your PC via Bluetooth so that the PC will automatically lock if the two devices are separated. This is accomplished with the help of a piconet, a short-range radio-wave network that Bluetooth devices use to function. Depending on the strength of the piconet, the devices can remain connected while further and further apart from each other.

The Creators Update allows you to create a piconet between your desktop and your phone, which keeps the Dynamic Lock from activating. However, if the phone is taken out of the piconet’s range, Dynamic Lock will lock the computer, protecting it from unauthorized users using it to access the network.

However, it must be said that Dynamic Lock is not instantaneous. First, your device has to be out of range, and secondly, the computer has to register the fact that the connection has been lost before Dynamic Lock will take affect. Regardless, activating Dynamic Lock is more secure than leaving a workstation unlocked indefinitely.

How to Set Dynamic Lock
Pairing your phone to your PC is a fairly simple process, but you should be sure to confirm the configuration with your IT department before activating Dynamic Lock.

If IT has approved the use of the Dynamic Lock feature, here is how it can be set up.

With Bluetooth enabled on the mobile device you want paired, open Settings and access Bluetooth & Other Devices. Make sure that Bluetooth is set to on. Click Add Bluetooth or Other Device, and a dialog box Add a device will open.

Once it does, select Bluetooth. Once you do, Windows will take a few moments to locate your device. Once it does, you will be prompted to confirm that the codes displayed on both your computer and your mobile device match. Once you click Done, you will be taken back to the Bluetooth & Other Devices page in Settings, where you should see your device displayed.

Now, select Home, navigate to Accounts, and select Sign-In Options. Find Dynamic Lock and make sure the box labelled Allow Windows To Detect When You're Away And Automatically Lock The Device is checked. Restart to ensure the settings are saved, and Dynamic Lock should be enabled and linked to your mobile device.

Your device should now automatically lock your workstation if brought too far out of range.

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What We Can Learn From IT Statistics

To give you an idea of how you should approach IT security for your small business, take a look at the following statistics gathered by Netwrix.

 

  • Only 36 percent of organizations report being fully aware of employee activity on their network. Are you aware of all activity that happens on your network? It doesn’t matter if it’s your employees accessing social media, or a former employee accessing their account for who knows what purpose. Only about one-third of companies understand what happens on their network, and ignoring these facts can be a considerable threat to your organization’s computing platforms. The more you know about how your network is being used (and by whom), the more you can protect it.
  • The percentage of businesses that have at least some control over employee activity on their network grew from 62 percent in 2016 to 85 percent in 2017. IT risk reports also contain some positive information. In this case, it’s that more employers are noticing the need for IT security. Most security issues happen, in at least some capacity, due to human error by employee behavior on your network. Whether or not they are deliberately trying to sabotage your computing systems is an entirely different story. Regardless, remaining cognizant of the threat to your network is key, so keep track of who accesses what information, and for what reasons.
  • 65 percent of respondents admitted to having security incidents in 2016; the most common reasons cited were malware and human errors. You might be surprised by how often SMBs are targeted by hackers and cyber criminals. The point stands that small businesses that fail to implement safeguards against common security threats can fall victim to data breaches and other attacks.
  • 48 percent of organizations that have to comply with any cyber security standard still struggle to ensure continuous compliance and provide complete evidence of it to auditors. Depending on the industry, some SMBs will have to adhere to specific standards put into place to ensure accountability, among other things. More than this, though, is that auditors require proof that these organizations are adhering to their regulations. This can include anything from policy implementation to compliance audits. It’s recommended that you reach out to S I M Technology for assistance with ensuring compliance with these often-complicated requirements.
  • 79 percent of respondents say that detecting and mitigating human errors, both malicious or accidental is critical for reducing IT risks. Humans are known to make mistakes. If an employee clicks on the wrong link or downloads the wrong attachment, they could expose your network to all manners of threats. Therefore, risk mitigation has become a major point for many organizations. Through proper training and security solutions, SMBs can ensure that their network security remains strong.

These are only five of the many aspects addressed in the Netwrix Risk Report. How does your business fare? To improve the way you protect your organization’s technology from all manners of threats, reach out to S I M Technology at (845) 800-0778.

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Know someone who would benefit from S I M Technology? Let us know!

Latest Blog Entry

It’s one of the most commonly-known computer issues: infection. There are plenty of threats out there that could potentially take hold of your PC. The question is, do you know how to proceed if one does? This blog will go into just that.

Latest News

S I M Technology launches new website!

S I M Technology is proud to announce the launch of our new website at www.simtechny.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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