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The New York IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At S I M Technology, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

What Our Clients Say

  • Amazing!
    Oneonta
    Directive

    Doing business with S I M Technology has been a pleasure.  Anthony Granata and team are a great bunch to work with!  They really know their stuff when it comes to eliminating annoying computer issues and making technology actually WORK for businesses.

Latest Blogs

Can an Emoji Smiley Face Bring Down Your Network?

For those unaware, emojis are the little graphics that can be seen in communications like texts, emails, IMs, social media, and other places. They are commonly used to add an emotion to the communications medium that they’re in, and are now commonly seen in mainstream apps designed to appeal to the public. Domino's wants you to order pizza with an emoji, while some businesses even swear by the little icons for subject lines in their marketing email.

First of all, it needs to be understood that not every professional colleague of yours is going to be as enthusiastic about the emoji as others. There are many in the professional business environment that refuse to accept emojis as a viable tactic, and consider them downright unprofessional and insulting. Of course, whether or not their feelings are justified or hold a semblance of truth, in business communications, chances are that emojis should probably be left out.

Whether or not you personally feel that emojis are unprofessional is irrelevant, as you’re not on the receiving end of them. Consider this; how would a potential client react to your use of an emoji in an otherwise professional email? They might see it as a friendly gesture, but ultimately, they could see it as unprofessional or even an empty, fake gesture devoid of real meaning. Basically, it really comes down to the subtext of the message. emojis are meant to carry the same weight as words, and just like words, emojis can be interpreted in different ways. In fact, emojis are often misinterpreted, and can result in varying degrees of conflict.

One case found a Pennsylvania man guilty of threatening his ex-wife by using the :-P emoticon. It might sound ridiculous, but the legal precedent shows that emojis can potentially be a major threat for careless users. Therefore, it makes sense to limit their use in the business environment as much as possible, until the intent behind the emojis can be made more obvious and less subject to the whims of idiocy.

Additionally, employees using emojis could potentially become a security risk. As reported by TechRepublic’s Jack Wallen: “Twitter, Facebook, and Google can use emoji to track your employees and target their devices with ads. No business wants their users to be transmitting any more data and information than necessary. And if your employees' usage of their Android and iOS devices are being tracked by Twitter, Facebook, and Google, those seemingly innocent emojis could cause problems. It's not too much of a stretch to see how this can evolve from advert targeting to device tracking, or it could even land your company in a court defending an employee's innocence.”

Basically, emojis provide a reason for online marketers to view sensitive corporate files for the sake of pushing targeted ads across your company’s devices. This can lead to stolen information and ads that contain links to malware, ransomware, or phishing scams. Plus, like the Pennsylvania man, you don’t want to be held liable for an employee’s blunder, especially if it’s made using a company device or account.

The best way to make sure that emojis don’t cause trouble for your business is to disable them with your mobile device management solution or content filtering solution. It might be a time-consuming process that involves digging through settings of all apps, or it might require the blacklisting of apps entirely, but it might just be worth it. For assistance, reach out to S I M Technology at (845) 800-0778.

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Tip of the Week: Stop Micromanaging and Improve Employee Focus and Collaboration

Granted, we understand that you have a budget and payroll to consider. This type of business model doesn’t suit every organization’s needs. In particular, those who offer services by the hour wouldn’t be able to implement this strategy. However, this doesn’t mean that you should let it get in the way of improving internal options. Shapiro states: "Unless your business sells services by the hour, it makes little sense to measure your employees by the hour. Instead employers should measure their employee's success by the results they produce."

We know that letting go of the reins a bit can be nerve-wracking, but studies have shown that autonomous employees are usually the best employees. A study by Gensler reveals some interesting numbers concerning how employees work when given a choice in the matter:

  • Employees with choice were 7 percent more focused.
  • Employees with choice were 4 percent more effective at collaboration.
  • Employees with choice were 3 percent more effective at learning.
  • Companies that offer choice and autonomy in how their employees do their work grow four times as fast, and experience only a third of the turnover of businesses that want more control.

At first, this statement seems minor and inconsequential, but if you think about it, who actually works best when they’re micromanaged? Giving your team the freedom to schedule themselves and work as they see fit can allow them to flourish, and when your team feels good, they’ll work harder and improve performance. As you might expect, choice drastically improves the employee experience. Innovation, job performance, job satisfaction, and workplace satisfaction, all increase as a result of reducing the amount of control you exert over your employees’ time.

Instead of focusing on time, your organization can instead focus on the results of your employees’ work. For example, if you’re in a production field, you want the end-product to be exceptionally well-done. If you focus on the quality of this end-product, shouldn’t quality be all that matters, not the time that it takes to reach the product? After all, a quality service is a quality service, and if you want the best work possible, the project shouldn’t be rushed.

Now, let’s try to put this concept into practice. For example, you should take a similar approach to your IT services. You need results, and the best way to get them is by calling S I M Technology at (845) 800-0778. We don’t care how much time it takes. We’ll deliver you the comprehensive IT support you need to succeed.

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Some Evil Genius Just Combined the Pyramid Scheme With Ransomware

Basically, anyone can take advantage of the Petya/Mischa combo, as long as they pay a simple entry fee to the developers. You can think of it like an affiliates program, where they’re paid a portion of what the ransomware earns. Users are responsible for the spread of the ransomware in order to make a profit.

For bounties less than 5 Bitcoin a week, the affiliate receives a commission of 25 percent. However, large bounties (defined as above 125 Bitcoin), are worth much more--85 percent. Hackers seem to be more concerned with spreading their ransomware than actually making any money, which is a concerning development in and of itself. So far, the ransomware developers have distributed their 125-Bitcoin affiliates a significant $69,880.63, simply for sharing the ransomware with victims who may not have been reachable before.

One other incentive for cybercriminals to adopt the Ransomware as a Service model is that the author of the Petya/Mischa double-threat has released the keys to Chimera, a rival ransomware, online. This allows antivirus developers to focus their efforts on eliminating the older threat, and forces potential criminals to consider newer threats like Petya and Mischa as a more viable option. In other words, Petya and Mischa have been mercilessly eliminating their competition--a Russian specialty.

Thus, the developers of Petya and Mischa have put together perhaps the most devastating storm of ransomware to be seen in recent times. Allowing for the spread of malware through ruthless individuals who want to make a quick buck, the developers have crafted a simple, yet devious method of spreading their malware. This model allows the users and developers to bring in a significant profit, even if it’s throwing a hefty portion at their affiliates.

Now that this gruesome twosome is available as a service, and including the fact that Petya is no longer vulnerable due to weak encryption, it’s more important than ever to ensure that you keep your system and its users safe and aware of all types of threats. The threat of ransomware could come through more than just a misleading email. Just clicking on the wrong link could initiate an unexpected download of a virus or malware, so it’s important to spread best practices around the office. By taking this proactive approach to network security, you can do no wrong.

To ensure that your business doesn’t fall victim to ransomware and other online threats, reach out to S I M Technology at (845) 800-0778.

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Latest Blog Entry

Technology grows more mobile with each passing moment, and emojis have popped up in places that nobody could have dreamt of. In particular, business communications have experienced a surge of emojis, but how (and why) is this the case? Aren’t emojis unprofessional? Shouldn’t...

Latest News

S I M Technology launches new website!

S I M Technology is proud to announce the launch of our new website at www.simtechny.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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